Missing Rewards Issue on AdGateMedia | Resolve Missing Rewards | Play Game But Missing Reward

 

How to Resolve Missing Rewards Issue on AdGateMedia via CoinPayU

If you have completed an offer through AdGateMedia on CoinPayU but haven’t received your rewards, follow these detailed steps to report the issue and request your missing coins.

Step 1: Access AdGateMedia through CoinPayU

1. Log in to your CoinPayU account.

2. Navigate to the Offers section.

3. Click on Offer Partner and select AdGateMedia.

4. Open the menu by clicking on the three lines icon.

5. Select Reward Status.

Step 2: Locate the Offer

1. Find the specific offer you completed, such as Spy Plunger.

2. Open the game as if you are playing it.

3. Scroll down and click on Contact Options.

Step 3: Fill Out the AdGateMedia Support Form

A new page will open where you need to submit a form. Fill in the required details as follows:

1. First Name & Last Name – Enter your real name.

2. Reason for Contact – Select I did not receive my coins.

3. Offer Event – Choose the relevant offer from the list.

4. Offer Requirement – Select I followed the requirements above.

5. Real Information – Choose I completed the offer with real information.

6. Duplicate Completion – Select I did not complete the offer elsewhere.

7. Image Proof – Upload a screenshot showing that you have met the required conditions, including the date and completion details.

8. Your Email – Provide your valid email address (e.g., xyz@youremail.com) where AdGateMedia can contact you.

9. Message – Include any additional details such as your Offer ID or further explanations regarding the issue.

10. Agreement Box – Check the box and click Send.

Step 4: Wait for a Response

After submitting your request, AdGateMedia will review your claim and contact you via the email you provided. They will investigate the issue and process your missing rewards accordingly.

Additional Tips:

• Ensure that you have followed all offer requirements correctly before submitting a claim.

• Keep screenshots as proof of completion before closing the game or offer page.

• Check your spam/junk folder in case AdGateMedia’s response gets filtered there.

By following these steps, you can efficiently resolve your missing rewards issue and receive your well-earned coins. Happy earning!